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Qualità

QUALITY

EDS Infrastructure SpA, in order to consolidate their quality standards is convinced of the internal improvements and has decided to maintain the Quality System in compliance with UNI EN ISO 9001, with the specific objective of maintaining business certification.
EDS Infrastructure S.p.A. is committed to pursuing a policy that puts the customer at the center of activities both inside and outside. In particular, the internal customer satisfaction is pursued through times of testing and update on the topics related to the services / products offered.
Customer satisfaction is pursued outside offering and adapting all processes to its particular needs implicit and explicit, to achieve the objectives agreed in the contractual stage.
The Company's objective is to ensure that all activities are developed efficiently and economically, by activating a business management system marked on the following principles and objectives:

 

  1. Improve the image and reputation in the market;
  2. The satisfaction of stakeholders (customers, users, employees, suppliers);
  3. Absolute compliance with applicable laws relating to environmental protection, safety and hygiene at work;
  4. Compliance with the contract requirements;
  5. The constant commitment in the prevention of problems and deficiencies;
  6. Make their own suppliers and subcontractors involved in the process;
  7. Empowering at every level about the quality of their activities through a targeted training and information.

 

The achievement of objectives defined above, is a responsibility of all staff EDS Infrastructure SpA and is achieved through the involvement of every business function, as part of their duties.

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